Privacy Policy
Thalwei Abstract LLC ("Thalwei," "we," "us") provides title insurance and settlement services. This Privacy Policy explains how we collect, use, and protect your information, including when you communicate with us by phone, email, and text message (SMS).
Information We Collect
In the course of a title or settlement transaction we collect information you or the parties to your transaction provide to us, including: name, mailing address, email address, phone number, transaction and property details, and documents required to complete your closing. When you communicate with us, we may keep records of those communications, including call recordings, transcripts, emails, and text messages, to service your file accurately.
How We Use Your Information
We use your information solely to provide our services: to open and process your title order, communicate with you and the parties to your transaction, satisfy underwriting and legal requirements, complete your closing, and maintain records as required by law.
Text Messaging (SMS) Program
Consent. By providing your mobile phone number when opening a title order with us (through our online order form, in writing, or verbally by phone), or by texting START to (845) 671-5728, you consent to receive text messages from Thalwei Abstract regarding your transaction, such as file status updates, document requests, appointment and closing confirmations, and replies to your questions.
Message frequency varies based on your transaction activity. Message and data rates may apply.
Opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at (845) 842-5934 or info@thalwei.com.
No sharing of mobile information: mobile phone numbers, SMS consent, and text messaging opt-in data are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except as necessary to deliver the messages through our telecommunications providers.
How We Share Information
We share transaction information only as needed to complete your closing and provide our services: with title insurance underwriters, lenders, attorneys, government recording offices, and other parties to your transaction; with service providers who support our operations under confidentiality obligations; and as required by law. We do not sell your personal information.
Security
We maintain administrative, technical, and physical safeguards designed to protect your information, including encryption of sensitive data and access controls limiting information to personnel who need it to service your file.
Retention
We retain transaction records, including communication records, for as long as necessary to service your file and as required by applicable law and title insurance regulations.
Your Choices
You may opt out of text messages at any time by replying STOP. You may contact us to review or update your contact information at any time.
Contact Us
33 Downtown Dr., STE 260
Monsey, NY 10952
We may update this Privacy Policy from time to time; the current version will always be posted on this page.
Text Messaging Terms & Conditions →